This is a virtual remote and the candidate can reside anywhere within the U.S.
The Manager, Program Evaluation is a member of the Health Information & Evaluation (HIE) team within Komen’s Mission division. The HIE team supports Komen’s role as an evidence-based organization by transforming data into meaningful intelligence that will guide program strategy, convey Komen’s impact, and contribute to the body of scientific evidence about breast cancer.
The Manager, Program Evaluation will develop and implement culturally competent, multi-method evaluation strategies to demonstrate the outcomes and impact of Susan G. Komen's Community Health and other Mission programs, including those focused on health equity interventions. Working in a cross-functional, collaborative environment, they will maintain data from mission related programs using established standards for quantitative and qualitative data collection, navigate data collection from multiple data sources and partners, and evaluate the impact of Susan G. Komen's programs. In addition, the Manager will develop, write and/or edit technical reports and communication pieces for multiple audiences to communicate outcomes and impact as determined by the HIE team.
Duties and Responsibilities:
Works closely with the HIE team to evaluate the impact of Susan G. Komen's programs and assess alignment of mission activities with Komen's mission strategy.
Identifies, develops, and implements culturally responsive, innovative approaches to community health program evaluation and impact assessment that is commensurate with the values underlying equity work, including the development of standard evaluation tools (logic models, program plans, measurable objectives, benchmarks, etc.).
Works across functional teams to optimize data collection procedures and provide subject matter expertise for solutions to improve data system efficiencies.
Contributes to the implementation of a comprehensive data collection strategy and system including plans for data management, storage and analysis.
Performs survey data mining, data cleaning, and data quality assurance along with qualitative data collection and coding. Ensures quality of data through data verification procedures, including routine quality assurance practices.
Deploys and analyzes culturally appropriate online surveys.
Identifies and tracks measurable outcomes from Komen-funded programs and projects.
Performs technical writing and reporting of community health data, including complex reports that provide statistics, demographics, ratings, averages, and other numerical and text-based data.
Demonstrates continuous learning relating to breast cancer care and outcomes, community health and health equity, and evaluation.
Develops and implements strategies to communicate the outcomes and impact of Susan G. Komen's programs for multiple audiences.
Develops, authors, and edits various communication pieces (e.g., Komen articles, blogs, reports) that effectively convey to general audiences the outcomes and impact of Komen community health programs.
Prepares presentations, tables, charts, and figures for internal and external reports, as required.
Researches and prepares responses to data requests for information on Komen mission programs.
Serves as a Komen representative on internal committees and working groups.
Provides project leadership and works effectively with cross-functional teams to accomplish goals and initiatives. Manages multiple priorities and follows through on a variety of details to achieve desired results.
Ensure timelines are being adhered to and projects are prioritized accordingly across the multiple projects.
Develop and maintain Evaluation process documentation (SOWs, SOPs, guidelines, etc.).
Supervises work of others, including planning, assigning, and scheduling work, reviewing work, and ensuring quality standards, training staff and overseeing their productivity.
Assists with the management of consultants or contractors as needed.
Upholds Komen's principles of scientific excellence, fairness, and transparency.
Work collaboratively across Komen departments to help secure funding for mission programs and ensure donor stewardship.
Represents Komen and the mission team in a professional manner internally and externally to prospective and current donors and other key stakeholders in the breast cancer research and advocacy community.
Contributes to the development of donor proposals, pitch documents, presentations, reports, and other materials to assist in revenue-generation.
All other duties as assigned.
Minimum Experience Required
- Experience working in and/or conducting evaluation of public health programs post-Master’s degree, including developing evaluation plans and logic models, conducting data collection and analyses, ensuring data quality, and using evaluation results to demonstrate programmatic impact.
- Experience evaluating programs serving the African-American community and other communities that experience health disparities
- Ability to think critically and synthesize connections for the purposes of data analysis and program evaluation; interpret data to draw conclusions for managerial action and strategy.
- Excellent organizational and project management skills required to manage a large, complex workflow with multiple deadlines, data points, and priorities.
- Demonstrated success analyzing information and data across multiple team members and through cross departmental interactions.
- Exceptional writing and speaking skills required, with ability to communicate scientific concepts to a lay audience (internal and external).
- Shows positive approach to work, flexibility, cultural awareness, sensitivity to relationships, security, and confidentiality.
- Must have excellent and instinctive service and customer relationship skills.
- Ph.D. in Public Health, Health Disparities, Evaluation, or related field a plus.
- Experience managing multi-site, multi-project data collection.
- Experience in breast cancer evaluation or applied/social research.
- Experience in evaluation of health disparities programs, especially cancer disparities.
- Experience with survey platforms and analysis tools such as Qualtrics or NVivo is preferred.
- Experience with data visualization applications such as Power BI or Tableau is preferred.
- Position requires intermediate level of computer/technical skills. Programs utilized are Microsoft Office, databases (internal and external) and virtual networking programs Teams, RingCentral). Must be able to assist others with basic computer/technical issues and/or understanding.
- Advanced experience using Excel formulas, pivot and other advanced functions is preferred.
2 – 5 years
Master’s Degree: Public health, health disparities, evaluation research or similar.
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Job Type: Full-time
Pay: $75,000.00 - $83,000.00 per year
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance