Telamon is an eleven-state, non-profit corporation headquartered in Raleigh, North Carolina serving communities for 55 years. Telamon's mission is to provide educational services that lead to better jobs, better lives, and better communities. Telamon provides programs and services in three areas, Early Childhood and Family Support, Workforce Career Services, and Housing & Financial Empowerment.
POSITION SUMMARY: *
Implement a Family Centered Employment approach to support the education and job training for Head Start parents in response to needs of enrolled families, in coordination with Family Services staff. Responsible for fostering and maintaining relationships with business, community education, industry, and workforce development system partners that support Head Start families in developing their own career pathways. Trainer for effective workforce and career services to Head Start customers including development of an environment that is informal and focused on creation of a network of likeminded job seekers. Design, develop and conduct learning activities and workforce development activities that include career exploration.
DUTIES AND RESPONSIBILITIES:
1. Implement a model that supports parent and family connections with peers, mentors, and other community members in formal or informal social networks that are supportive and educational. This is supported with cultural and linguistic responsiveness that promotes regular communication and support to families.
2. Conduct motivation interviewing, focus groups and surveys of enrolled families to determine interest and needs around education, job training and career planning. Utilize information to tailor program design and recruit families, maintaining full participant enrollment.
3. Collaborate with partners in the workforce system on a regular basis that allow for the leveraging of resources and avoid duplication of services through MOU’s.
4. Work cooperatively with staff and families to integrate workforce services into Head Start program services including coaching, training and support related to understanding and navigating the workforce system.
5. Meet individually with participants to determine skill level, industry experience, and education/training needs through motivational interviewing.
6. Communicate with participants to understand their goals and ambitions also assist participants in discovering and overcoming their personal barriers.
7. Guide family participants through assessments and create effective individualized career plans
8. Implement family engagement strategies which advance family learning through education, training and establishing career pathways resulting in secure and sustainable employment that allows the family to thrive.
9. Work with subject matter experts to develop and implement training content with participants that utilizes adult learning principles and satisfies participant need based on skill set
10. Create a learning environment ensures skills acquisition in which learners feel safe to try new skills and where individual differences are respected and encouraged.
11. Coordinate supports that will assist the participant with attendance and participation in program activities and make referrals to partnering agencies as appropriate.
12. Assist with scheduling workshop enrollment into programs at partnering education/training institutions to enhance job readiness and employability; Track and follow up on attendance of participants in these programs.
13. Assist with developing resumes and cover letters, identify opportunities for employment and assist with the application and interview process.
14. Interface with employers and gather feedback to aid in maintaining successful employment.
15. Maintain relationships with staffing agencies to aid in matching participants with labor force needs.
16. Collect and use quality data to support the use of effective family engagement practices that have a positive impact on family and child outcomes, including school readiness.
17. Participate in ongoing training in conjunction with Head Start staff.
18. Develops and sustains relationships with families by maintaining frequent contact (e.g., home visits, phone calls, informal contacts); Tracks progress toward family goals established in formal plans.
19. Attends center and home base functions such as staff meetings, parent meetings and special events.
20. Promotes a unified approach to sharing family information with Family Services staff engaging in joint planning to prepare for visits and contact with enrolled families. Participates in case management and transition meetings.
21. Interact with leadership, relevant stakeholders, and team members to ensure successful training outcomes.
22. Protects the safety of children by ensuring the implementation of active supervision techniques to ensure no child is left alone or unsupervised at any time
23. Ensures the mobilization and documentation of matching/in-kind funds.
This position has no direct supervisory duties but is expected to train or explain work procedures to others.
ROLE QUALIFICATIONS: *
Education and Experience Requirements
- Bachelor’s Degree with emphasis in business, counseling, human resources, psychology, or related degree. Master’s Degree preferred. Bilingual ability preferred (English/Spanish).
- Minimum 5 years of relevant work experience developing and presenting training content for adult learners in traditional and virtual environments. Experience in non-profit approaches to social services delivery.
Skills and Abilities
- Microsoft Office products and on-line client management systems
- Ability to function independently and in a team environment.
- Ability to effectively communicate in a professional manner, both orally and in writing
- Expertise in training and developing others.
- Excellent organizational and time management skills
- Ability to build trusting relationships.
- Excellent presentation and technology skills – effective in one-on-one, group and virtual settings
- Explain technical data in understandable terms.
- Complete accurate narrative & data reports
ESSENTIAL JOB FUNCTIONS: *
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
- Perform work in office, classroom and virtual environments.
- Subject to long periods of sitting or standing and exposure to computer screen.
- Frequent lifting (10-25 lbs.)
- Keyboarding and data entry, use of telephone.
- Repetitive motions, frequent kneeling & bending at the waist.
- Some travel to conferences and learning events.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.