Kiva is the world's first and largest crowdfunding platform for social good. We run an online marketplace (www.kiva.org) for crowdfunded microloans that serves the financially excluded. Our organization combines the culture and technological passion of an internet start-up with the compassion and empathy of a non-profit to expand financial access at global scale. We aim to drive social impact and enable opportunity while providing a borrower-to-lender connection: "Loans that change lives."
Our mission is to expand financial access to help underserved communities thrive. In just 13 years, we have raised more than $1.1 billion in loan capital for 2.7+ million borrowers in over 80 countries. Our lenders fund over $10 million in loans every month. Headquartered in San Francisco, with offices in Portland, New York City, Nairobi, and Bangkok, Kiva's team has 100+ employees and 500+ volunteers worldwide.
Since its founding, volunteerism has been an integral part of Kiva's foundation and success. As a Kiva Intern, you will contribute your passion, drive, ideas and expertise to expanding our reach and impact while taking on immediate and significant responsibilities within your team. In addition to learning on the job, you'll partake in a variety of educational, social, and professional development workshops and events that will accelerate your professional growth while learning about Kiva and the non-profit, technology, and microfinance sectors.
Through this volunteer internship, we're hoping to provide a high caliber learning experience. With the completion of our internship program, you will take away many in-demand job skills. Additionally, all Kiva interns will gain exposure to foundational microfinance concepts and ongoing professional development tailored to your career goals. This position will also put you in contact with a wide array of employees around the world, giving you a jump start on networking opportunities.
This Kiva internship is a 6-month, part-time (24-32 hours per week), United States based, remote volunteer position.
Kiva places interns within most departments of the organization. During recruitment, we evaluate your application and interests to match you to a specific team that will leverage your talents while providing you with an opportunity to develop and grow.
Although Kiva Interns range in age and experience, a common theme among our participants is a "can do" attitude as well as a desire and willingness to dive in and get their hands dirty.
The Talent Programs team works to recruit, screen, train and support field-based and in-office volunteers through two of Kiva's esteemed volunteer programs - the Kiva Fellows Program (KFP) and the Kiva Internship Program (KIP).
KFP has deployed over 800 volunteers around the world to witness microfinance in action. Fellows work to strengthen Kiva's relationships with our field partners, conducting critical monitoring and providing operational support, while supporting efforts to increase the depth and breadth of our partners' impact.
KIP has supported over 400 in-office volunteer interns in our San Francisco, Portland, and New York offices. Interns strengthen Kiva's core operations from almost every department, gaining valuable professional experience while contributing to Kiva's impact.
The Talent Programs intern provides critical operational support during each stage of the program cycle. In particular, the Talent Programs intern helps to strengthen the community of our motivated volunteers through the coordination of both professional development workshops and social gatherings. One of the chief responsibilities of our Talent Programs intern is to support the Kiva staff in providing a positive learning experience for all program participants.
Working closely with Talent Programs staff and team members from other relevant departments at Kiva, this position requires the ability to multi-task and remain flexible while taking on a variety of projects. You are a self-starter who is exceptionally organized and detail-oriented, and you love to learn. You have a professional and engaging communication style, and a passion for supporting volunteers.
Through this volunteer internship, we're hoping to provide a high caliber learning experience for the right applicant. You need not have 100% of the experiences listed below to qualify, but at minimum we are seeking someone with relationship-building skills, strong writing skills and a detail-oriented mindset. With the completion of our internship program, you will take away many in-demand job skills, including event planning and management, coordinating learning and development opportunities, and managing digital communications for a wide array of stakeholders. Additionally, all Kiva interns will gain exposure to foundational microfinance concepts and ongoing professional development tailored to your career goals. This position will also put you in contact with a wide array of employees around the world, giving you a jump start on networking opportunities.
- Program communication and engagement:
- Crafting regular communications with active volunteers through weekly updates and program reminders
- Manage inquiries about both programs from interested candidates and potential program partners
- Coordinating weekly reports from active volunteers
- Event planning and logistics:
- Plan and facilitate select training/orientation sessions, professional development and educational workshops, and community engagement events
- Coordinate event logistics, including food orders, preparation of training materials, office space set-up, etc.
- Assist with volunteer on-boarding and off-boarding processes
- Support the development of a robust alumni engagement program
- Contribute to ongoing feedback collection, data analysis efforts, and tracking of key metrics
- Support and participate in the volunteer screening and interviewing process
- Assist with matching and assigning candidates to available roles
- At least 21 years of age or older by July 13th, 2021
- Able to commit to the full 6-months term
- Highly organized with an aptitude for working in a nimble environment
- Ability to juggle multiple projects
- Strong time management skills
- Superior attention to detail
- Great team player; ability to develop and maintain positive working relationships with a wide variety of people
- Strong communication and customer service skills
- Comfort with web and office applications
- Ability to gauge needs of peers as well as staff members
- Experience managing volunteer programs and remote facilitation are pluses
- Professional development and skills workshops
- Access to Kiva's network of Kiva Fellowship and Internship Alumni
- Optional participation in Kiva's Employee Resource Groups (ERGs) and social activities such as happy hours and coffee chats
- References gladly given for successful participants
Kiva's Internship is a part-time volunteer position, however, to help offset some expenses, Kiva will provide a modest stipend of $800 a month (before taxes) to its volunteers. Please note that the stipend is considered taxable income and we expect interns to do their own research as to how this may affect their personal/tax implications.
The weekly time commitment for a Kiva Internship is 24-32 hours per week, from July 13th, 2021 to January 28th, 2022. Please make sure you have the availability to commit for the entire internship period before submitting an application.