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Program Coordinator
The Salvation Army Western USA in Boise, Idaho
Date Posted 03/25/2021
Nonprofit-Program Management
Employment Type Fulltime
Application Deadline Open until filled

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Application Instructions:

Complete the online job application, upload a cover letter with resume, as one document.

To apply online go to: Program Coordinator

To apply in person go to 9492 W Emerald St, Boise, ID 83704. Bring a resume with cover letter and complete the job application provided to you. Incomplete applications will not accepted.

Questions, contact Major Kimberly Stambaugh at 208-383-4246. Major Kimberly Stambaugh is the sole point of contact for questions regarding this position.

Recruiting Accommodation Statement:

To obtain assistance with accommodations related to the American’s with Disabilities Act (ADA) concerning your application process, please contact 1-888-887-6528 or email, attention Eric Hansen or Sheila Jordan.

Scope of Position:

The Program Coordinator is responsible for the program activities, case management and educational programs for clients enrolled in the Booth program for young parents. The Program Coordinator will set goals, plan, organize and implement programs. The Program Coordinator is responsible for promoting an atmosphere where professionalism is demonstrated, and customer service is provided.

Knowledge, Skills and Abilities Required:

Knowledge required: use a computer effectively and efficiently in the working environment; use standard office machines (e.g., fax, copier, multi-line telephone, keyboard); use standard office practices and procedures; read, write, and speak the English language to express ideas and communicate effectively.

Skill required: public speaking; use Microsoft software (Outlook and Word) to correctly create basic documents (notes, memos, emails) and reports; use basic math (add, subtract, multiply, divide); establish effective working relationships; attention to detail; conflict management.

Ability required: interact with individuals using generally accepted business behaviors and standards; use interpersonal skills to deal effectively with others in favorable and unfavorable situations; direct the work of others; organize, prioritize, plan own work tasks; multitask, i.e., change work focus or respond to change of conditions and interruptions in work flow; learn new systems and procedures.

Essential Duties and Responsibilities:


  • Create a case management program for young parents, based on best practices, that includes case management forms, assessments, filing system and evaluation procedures. This program to be created within the first 90 days of employment.
  • Provide general oversight of the incentive store. Create policies for Booth Bucks for Cardinal Academy students. Create incentive store procedures for the upcoming school year. Work with the Volunteer coordinator to recruit volunteers for the incentive store. Ensure all volunteers receive adequate training.
  • Create program policies and procedures for enrollment, student behavior, volunteer training, intern training, inclusiveness, staff training, etc… Policies must follow The Salvation Army’s National Social Service Standards. Policy and procedures to be developed within the first 90 days of employment.
  • Coordinate weekly life skills and parenting classes for the school year. This includes schedule guest speakers and outside instructors as needed.
  • Meet weekly with Cardinal Academy to coordinate services and staff student cases.
  • Coordinate with WIC to host an on-site clinic for students
  • Coordinate with Head Start to provide on-site services to students.
  • Work with the development team for program marketing and public relations.
  • Maintain all client and program information, and necessary forms as required by funding agencies. Ensure all documents are filed as required in timely fashion. Work with the grant writer to ensure all grant funding is expended and reports are complete. Delegate to the Program Assistant as appropriate.
  • Maintain a high level of ongoing understanding of the Health and Welfare system and other community resources.
  • Serve as the Salvation Army Booth Program representative to community groups focused on health, family and education issues. (sit on committees as needed, service club membership, attend outreach events).
  • Attend staff trainings and regular staff meetings as required.
  • Report weekly to Supervisor for supervision and communication as scheduled by supervisor.
  • Assist in the maintenance of Policies and Procedures, Rules, Training, Licensing, Contracts, Grants, etc.
  • Maintain, close, and destroy client files as required by funding agencies, Salvation Army policy, and the Social Work licensing requirements.
  • Maintain and follow NASW Code of Ethics.
  • Directly supervise the Program Assistant to ensure students receive quality services.
  • Directly supervise the Kitchen Manager to ensure that students receive nurituous meals including breakfast and lunch.
  • Assist with holiday and special events as requested by corps officer. Special events may require an alternative schedule such as evenings and weekend.

Student Care

  • Respond to inquiries regarding the Booth Program. Provide tours to potential students and their families.
  • Assist students with program and childcare registration paperwork as needed.
  • Provide students with crisis management, working with their families as needed.
  • Implement case management with all student of the Booth Program ensuring each student has a case management plan. Meet monthly with each student for case management and complete at least two home visits per school year.
  • Prepare and maintain client files, addressing program attendance problems.
  • Recruit and supervise interns to assist with case management. Recruit, train and supervise social work intern(s). Attend university intern fairs to recruit new yearly interns. Implement an intern training plan that includes crisis management, group work, client advocacy and ethics.


Reaching- extending hands and arms in any direction

Fingering- picking, pinching, typing or otherwise working, primarily with fingers rather than the whole had as in handling

Pulling- using upper extremities to exert forms to draw, haul or tug objects in a sustained motion

Lifting- raising objects from a lower to a higher position or moving objects horizontally from position to position.

Pushing- using upper extremities to press against something with steady force to thrust forward, downward or outward.

Grasping- applying pressure to an object with the fingers and palm.

Talking- expressing or exchanging ideas by means of the spoken work. Those activities in which they must convey detailed or important spoken instructions to others accurately, loudly, or quickly.

Hearing- perceiving the nature of sounds at normal speaking levels with or without correction.

Repetitive motion- substantial movements (motions) of the wrist, hands, and/or fingers.


Must be able to lift up to 30lbs. Must be able to stand, sit, twist and stretch on a regular basis


Work will take place in a standard office and classroom environment. Special events may require a change in the work environment.


This position has access to private information; it is important that confidentiality be observed.


The candidate chosen for this position will be required to pass a criminal history information check. Conviction of a crime will not automatically preclude employment. The circumstances involved in the conviction(s) will be considered.

Must have a valid driver’s license and a good driving record. Must pass a motor vehicle record check. Must pass The Salvation Army's driving education course within 30 days of employment.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

The Salvation Army reserves the right to revise this job description at any time. This job description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.

*Please mention to employers when applying for this job*
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