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Assistant Health Center Director
Unity Health Care in Washington, DC
Date Posted 02/16/2021
Employment Type Fulltime
Application Deadline Open until filled


The Assistant Health Center Director (AHCD) is responsible for assisting the Health Center Director with the day-to-day operations of the health center.


  • Provides leadership and general direction to Unity staff on a daily basis with an emphasis on the registration and appointment staff and the medical records staff.
  • Assesses, plans, implements, and evaluates registration and medical records processes that impact the day-to-day operations.
  • Facilitates the patient flow process for the health center.
  • Handles patient complaints and resolves in a timely manner.
  • Collaborates with administrative staff to provide general services of maintenance and housekeeping.
  • Assists in the maintenance of provider schedules, staff time and attendance records, and office inventory and supply control.
  • Assists the Health Center Director in on-going evaluation of staff and services and in future planning.
  • Assists the Health Center Director in developing an orientation process and provides orientation to new staff and volunteers.
  • Provides coverage at the Center's front desk as needed.
  • Assumes responsibility for the collection and accuracy of encounter forms.
  • Conducts surveys and prepares reports to measure outcomes.
  • Prepares minutes and summaries of meetings.
  • Identifies problems and issues within all sections of the health center and provides the Health Center Director with independent assessments and recommendations for improvement.
  • Attends internal meetings (e.g. Monthly Operations Meeting), as assigned.
  • Represents Unity Health Care by attending external meetings, seminars, and functions as assigned.
  • Promotes a positive, professional atmosphere in and between the Unity Health centers.
  • Promotes occupational health and safety within Unity Health Care.
  • Assists with the supervision of the Health Center staff.
  • Maintains strict confidentiality.
  • Performs other duties as assigned.

  • Bachelor's degree in Business Administration or related field preferred.
  • Minimum of two years of supervisory experience preferred (preferably in an office practice).


  • Experience with underserved population or other special needs populations.
  • Experience in working in a nonprofit primary care ambulatory health center or the equivalent.
  • Demonstrated experience in using good judgment in working with diverse populations.
  • Demonstrated ability to prioritize activities.
  • Ability to articulate the mission of Unity Health Care through his/her work.
*Please mention to employers when applying for this job*
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