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Membership and Engagement Director
YMCA in Tucson, Arizona
 
 
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Date Posted 06/12/2019
Category
Philanthropy-Program Management
Employment Type Fulltime
Application Deadline Open until filled
 
 
 
 
 

Membership and Engagement Director

Remember when we wished summer would last forever? Here in Tucson, we have summer-like weather 361 days per year.

YMCA

YMCA of Southern Arizona

Location

Tucson, AZ 85702-1111

Job Description

 

This position supports the work of the Y, a leading nonprofit committed to strengthening community

through youth development, healthy living and social responsibility. Directs all aspects of membership for

the branch including recruitment of new members, retention of existing members and supervision of

assigned staff. Develops, plans and implements new procedures and methods to achieve strategic goals.

Qualifications

1. Bachelor's degree in related field preferred or equivalent combination of education and experience.

2. Previous supervisory experience in customer service preferred.

3. Excellent personal computer skills and experience with standard business software.

4. Ability to relate effectively to diverse groups of people from all social and economic segments ofthe community.

Essential Functions

1. Implements membership strategies that support recruitment of new members and retention of existing members. Creates a member-focused culture and models relationship-building skills in all interactions. Fosters a climate of innovation and resolves problems to ensure member satisfaction.

2. Recruits, hires, trains, develops, schedules and directs personnel and volunteers as needed. Reviews and evaluates staff performance.Develops strategies to motivate staff and achieve goals.

3. Promotes program and membership enrollment in interactions with existing and potential members. Coordinates program registration, including logistics to support phone, walk-in and web registration. Coordinates with marketing efforts to maximize enrollments and provides ongoing support to Program Directors on related issues.

4. Participates in the planning of the annual budget; manages and implements the approved budget for membership and takes appropriate action to correct variances

5. Ensures proper implementation of front desk procedures. Reviews and updates desk procedures and communicates changes to staff.Coordinates with the business office as necessary on financial transactions.

6. Organizes membership events at the YMCA and represents the YMCA at community events to promote the YMCA.

7. Leads assigned aspects of the fund-raising campaign.

8. Participates in staff meetings and/or related meetings.

9. Hires, trains, and supervises staff and volunteers in assigned areas. Facilitates communication and provides leadership.

10. Provides data and reports as required for assigned programs.

11. Performs other duties as assigned.

 

Salary

$36,000.00 - $40,000.00

How to Apply

Apply by Email

rjb@tucsonymca.org

Apply by Mail to:

RJ Bergman
401 S Prudence Rd
Tucson 85710-3741

Apply
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