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Chief Development Officer
Greater Pittsburgh Community Food Bank in Duquesne, Pennsylvania
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Date Posted 01/21/2020
Philanthropy-Senior/Executive Management
Employment Type Fulltime
Application Deadline Open until filled

Job Title: Chief Development Officer

Reports To:  President and Chief Executive Officer 

Supervises:  Director of Donor Relations, and Director of Corporate, Foundation and                                   Government Giving

FLSA Status:  Exempt

Department:  Development

Date:  May 2019

 Job Summary:

The Chief Development Officer (CDO) is an organized, collaborative and diplomatic visionary whose focus is to advance the finances and mission of Greater Pittsburgh Community Food Bank (Food Bank) by setting goals and strategies for fundraising, volunteer engagement and donor relations.

 As a key member of the Executive Team, serves as top advisor to the President and CEO and members of the Board of Directors in the areas of fund development. Is ultimately responsible for successfully creating, leading and implementing an integrated resource development strategy while developing and maintaining existing relationships to build the organization's visibility, impact and financial resources.  Responsible for building, sustaining, and managing the organization’s reputation as seen and understood by internal and external audiences.

 Will demonstrate passion for social services, adhere to the highest ethical standards, demonstrate empathetic disposition and perseverance and respect for people we serve.

 Key Responsibilities:

Member of Executive Team

  • Support the President and CEO in strategic, long-range planning that aligns with the Food Bank mission and vision

  • Clearly and quickly work through complex organizational issues, problems and opportunities and lead the organization to action

  • Identify and maximize opportunities to grow revenue and reduce expense while achieving key strategic targets in the community for both the Food Bank service population and supporters

  • Proactively build and align stakeholders, capabilities and resources to get things done and achieve objectives

  • Attract, develop and retain talent, at both board and staff level, to ensure that people with the right skills and motivations to meet our mission are in the right place at the right time

  • Build energy, passion and commitment for fulfilling our mission with both internal and external audiences (staff, board, community and network members, and partners) by serving as ambassador and spokesperson for the organization

  • Integrate diverse information to develop a well-informed perspective that can help optimize organizational performance

  • Create an environment that embraces change, makes change happen and helps others to accept new ideas

  • Ensure value for stakeholders (supporters, service population, community) through courageous decision-making in support of the mission

  • Collaborate with Executive Team members to develop regular reports for board and senior management that synthesize the financial progress and trends of the organization

  • Actively prepare for and participate in board meetings and board committee meetings and report on the Development Department as needed

  • Recommend policy positions concerning fund development and volunteer engagement.


Development Department Leader

Fundraising and Engagement

  • Lead the creation and implementation of development department strategy, which spans fund development and engagement

  • Provide leadership, motivation and staff service to the President and CEO, Board of Directors, committee members, volunteers, and senior leaders in carrying out their development responsibilities including stewardship, cultivation and solicitation of prospects and donors

  • Lead the efforts to raise $12-13 million annually – with plans to grow to $17 million by 2025 – from individual, corporate, foundation, organization, and government donors

  • Identify and implement new revenue streams, with a focus on increasing sustainable unrestricted private revenue

  • Lead the creation and growth of an individual donor program which includes specific plans for major donors, middle donors, estate and bequest giving, and sustainers

  • Plan and implement a comprehensive campaign to support the 2025 bold goal

  • Plan and evaluate financial needs and fundraising plans for the organization's future

  • Foster a culture of philanthropy within the organization to assure that organizational culture, systems and procedures support fundraising and engagement and vice versa

  • Assure development and maintenance of appropriate systems for fundraising and engagement including but not limited to volunteer and donor management, research and cultivation, gift processing, and recognition

  • Maintain accountability and compliance standards for volunteers and donors

  • Oversee Food Bank event planning, while critically evaluating return on investments

  • Build and sustain a volunteer engagement program that equally meets the needs of the organization and volunteers in support of the 2025 bold goal

  • Keep informed of developments in philanthropy and fund development and inform the President and CEO, Mission Advancement Committee and Board of current trends, issues, problems, and activities in order to facilitate policy making


Leadership and Management

  • Recruit, train, manage, and mentor development staff

  • Review department infrastructure to ensure the organization's revenue growth goals

  • Manage the development department's day-to-day operations, budget and income forecasts

  • Partner with the finance and accounting staff to sustain efficient, effective and transparent financial tracking and reporting processes

  • Partner with the marketing and communications staff to ensure consistent messaging and branding for donor and volunteer audiences

  • Develop clear processes and collaborate with all other departments within the organization to create an understanding of and appreciation for the roles and responsibilities of the Development Department

  • Foster an environment of cohesiveness and collaboration

  • Seek appropriate professional development in general fields of management, governance and the not-for-profit sector for self and team


High-level Relationship Manager

  • With President and CEO jointly manage a portfolio of prospective donors

  • Solicit gifts of $10K and higher from individual donors and prospects

  • Participate in all aspects of the gift cycle:

    • Initiate contacts with potential leadership and major gift donors

    • Develop appropriate cultivation strategies, including working with volunteers

    • Move potential donors in an appropriate and timely fashion toward solicitation and closure

    • Make solicitations when appropriate

    • Maintain stewardship contacts with donors

  • Offer prospect strategy counsel to the executive team, development staff and others who are managing prospects

  • Work collaboratively with and in support of volunteers, development staff, executive team and other Food Bank representatives to cultivate and solicit donors for Food Bank priorities

  • Monitor all prospect contacts to ensure positive and purposeful prospect and donor relations


Required characteristics, abilities and skills:

  • Intellectual curiosity

  • Effective communication skills

  • Self-awareness

  • An ability to think critically

  • Tenacity

  • Thoughtfulness about organizational culture

  • A focus on excellence

  • An ability to motivate, inspire, and influence

  • An ability to tolerate ambiguity

  • An ability to accept responsibility and lead by example

  • A belief that talent management should be a high priority

  • A passion for the mission of the organization

  • Strong interpersonal skills and emotional intelligence

  • An ability to think strategically


Education and Experience:

  • Bachelor's degree, master’s preferred

  • Membership in Association of Fundraising Professionals, Planned Giving Council or similar professional association; active fundraising certification is preferred.

  • Minimum of 10 years of experience in non-profit fundraising.

A proven record of successfully managing a team and personally cultivating and securing major gifts

  • Successful leadership role in a capital or comprehensive campaign

  • Demonstrated fluent understanding of IRS regulations, non-profit financials and program evaluation

  • Comfort working in a digital environment (i.e., CRM and donor databases, Microsoft Office, Google Suite, project management software)

  • Valid drivers’ license


The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities, duties, and qualifications required of employees assigned to this job.

*Please mention to employers when applying for this job*
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