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The Childrens Inn at NIH in Bethesda, Maryland
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Date Posted 05/05/2020
Employment Type Fulltime
Application Deadline Open until filled


Based in Bethesda, Maryland

Management Recruiters - Mid Hudson Valley is an executive search firm focused solely in serving the nonprofit sector.  We have a national practice and the large majority of our placements are executive leadership and senior fundraising professionals.

Our client is The Children’s Inn at NIH ( The National Institutes of Health (NIH) is the nation’s premier medical research agency- making important discoveries that improve health and save lives around the world. The NIH Clinical Center is where our families take their children to receive care and treatment. The Clinical Center is both a hospital and a research center. This is where the NIH conducts its intramural (onsite) clinical research that requires a hospital setting. Volunteer patient/participants receive not only leading-edge experimental treatments but also the best in hospital care.

How The Children’s Inn Plays a Part

The NIH takes care of the children’s medical needs while The Children’s Inn tends to their social and emotional needs. At the end of long days of treatments and procedures, they leave behind the needles and doctors and return to The Inn. The Inn is a safe have between treatments and hospitalizations, “a place like home” where families can stay together and find mutual support from other families going through similar circumstances. If The Inn did not exist, some families may not be able to have their children participate in studies at the NIH because the cost of staying in a hotel for the duration of the treatment could be prohibitive.

The Children’s Inn has retained us to recruit and place a Donor Relations Manager with them.

Position Overview

This position has overall responsibility for the database and manages the prospect management and research system to support the Development Office’s strategic fundraising goals, including oversight for the integrity of the database, tracking donor and prospect solicitations and giving, and preparing concise reports that support planning and decision-making. The Donor Relations Manager reports to the Director, Development Operations and Strategic Partnerships and supervises the Development Database Coordinator and the Database Assistant.

Key Responsibilities

  • Directs the management of the fundraising pipeline; collaborating with the development team to ensure the completeness and integrity of all donor and financial data critical to the execution of The Inn’s fundraising initiatives.

  • Under the direction of the Director, Development Operations and Strategic Partnerships and, in concert with the Finance team identifies innovative and improved processes to increase efficiencies.

  • Maintains and improves the administration of the donor database, ensuring that best practices are followed for data entry and management throughout the organization, documenting these processes in coordination with the Database Coordinator and Database Assistant.

  • Collaborates with the finance department to coordinate monthly reconciliations with fundraising module and integration with other software.

  • Oversees processing of all gift transactions and all related operational activities, including donor acknowledgement, pledge collection, database management, and data synchronization, ensuring that work is carried out in a timely and high-quality manner, including supervision of the Database Coordinator and Database Assistant to ensure accuracy and timeliness of gift entry.

  • Oversees the moves management system

    • Conducts prospect research and provides reports to assist staff in developing strategies for prospective donors with capacity and philanthropic interest in supporting The Inn.

    • Coordinates the moves management process, ensuring that highest priority prospects have specific identified.

    • Organizes and leads regularly scheduled prospect management sessions to assign prospects, monitor timely movement through the pipeline, and develop and enhance strategy to convert prospects to donors. Leads the team in prospect rating and screening process.

    • Establishes policies and procedures to create, document and maintain an effective prospect management and tracking system.

  • Ability to pull complex lists and reports

    • Reviews existing donor data to identify prospects for upgrade from direct marketing programs to more personalized, high value approaches.

    • Analyzes giving patterns of individuals, corporations, and foundations.

    • Conducts research and prepares profiles on new prospects to determine propensity and capacity; updates existing donor and prospect profiles.

    • Reactively and proactively compiles and coordinates donor and pipeline data from fundraisers, staff, and leadership into the database.

  • Facilitates data and content discussions using pipeline and portfolio data with strategic emphasis on effectively identifying areas of incomplete, inconsistent, or incorrect entries in prospect data; make data-driven recommendations based on review of prospect data.

  • Performs other duties as assigned. 

Personnel Management:

  • Recruit, train, supervise and evaluate the work performance of the Database Coordinator and the Database Assistant. 


  • Bachelor’s degree required.

  • Three or more years’ experience in fundraising prospect research/management, database analytics and fundraising operations is required. Supervisory experience required.

  • Ability to apply knowledge of computerized donor development systems (preferably Raiser’s Edge) is required.

  • Knowledge of data mining methodology is required.

  • Proficiency in transforming, translating, and delivering database information clearly to end-users is required.

  • Ability to review, analyze, and manipulate data for solicitation purposes. Advanced data entry creation and maintenance skills are preferred.

  • Proficient application of privacy laws, ethical standards, and protocols in dealing with highly sensitive information with a high degree of judgment and discretion is required.

  • Highly detail oriented with the ability to manage multiple tasks, set priorities, and meet deadlines.

This is a full-time salaried position based in Bethesda, MD. The Children’s Inn offers a very competitive salary, as well as a comprehensive benefits package.

The Children’s Inn is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, or any other protected categories covered under local law.

*Please mention to employers when applying for this job*
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